Privacy Policy

1. Data Controller

Mireola Analyse acts as the Data Controller responsible for your personal data collected via the mireola-analyse.site domain. Our operational standards comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Categories of Information We Collect

We collect personal information depending on how you interact with our platform:

• Identification and Contact Details: Full name, email address, telephone contact, country of residence, and account login identifiers.
• Technical and Device Information: Internet Protocol (IP) address, operating system, browser type and version, hardware identifiers, and telemetry performance logs.
• Platform Usage Data: Analytical configuration choices, feature interaction histories, algorithmic settings, timestamped session metrics, and referral paths.
• Billing and Transactional Records: Subscription level, invoice history, payment confirmation tokens, and masked payment provider identifiers (we do not store full payment card details).

3. Legal Bases for Data Processing

We process your personal information under the following lawful bases established by data protection regulations:

• Contract Performance: Processing necessary to provide platform access, maintain account services, and deliver analytical software functionality.
• Legal Obligation: Processing necessary for anti-money laundering (AML) controls, prevention of financial crimes, and tax reporting compliance.
• Legitimate Interests: Improving platform performance, detecting fraudulent activity, preventing denial-of-service disruptions, and ensuring server security.
• Consent: Where you have explicitly opted in to receive technical updates, market bulletins, or marketing communications.

4. How We Use Collected Information

Collected personal data is utilised for the following distinct operational purposes:

• Authenticating user sessions and granting secure access to algorithmic trading dashboards.
• Calibrating latency, sub-millisecond execution feeds, and data distribution nodes.
• Notifying subscribers about security patches, configuration revisions, and service updates.
• Monitoring systems against malicious scraping, automated penetration attempts, and account compromises.
• Complying with statutory audits, court orders, or applicable regulatory inquiries in the United Kingdom.

5. Third-Party Disclosures & Subprocessors

Mireola Analyse never sells, rents, or commercialises your personal data. We disclose information strictly on a need-to-know basis to vetted service providers who are bound by contractual confidentiality obligations, including:

• Cloud hosting and distributed infrastructure providers located within secure data centres.
• Payment processors authorised by appropriate financial supervisory authorities.
• Security monitoring tools, distributed denial-of-service mitigation platforms, and firewall operators.
• Professional legal advisors, auditors, or law enforcement bodies when mandated by applicable law.

6. International Data Transfers

When technical data is processed across international boundaries outside the United Kingdom or the European Economic Area, we implement statutory safeguard mechanisms, such as UK International Data Transfer Agreements (IDTA) or standard contractual clauses (SCCs), ensuring adequate protection equivalent to UK statutory standards.

7. Data Security & Storage Retention

We maintain strict administrative, technical, and physical safeguards designed to prevent accidental loss, unauthorised modification, disclosure, or access. Technical measures include TLS 1.3 transport encryption, AES-256 data storage encryption, and multi-factor authorization checkpoints.

We retain your personal data only as long as necessary to fulfil operational obligations or comply with statutory retention requirements (such as corporate accounting records kept for up to six years under UK tax statutes).

8. Your Statutory Rights

Under the UK GDPR and equivalent data protection regulations, you possess the following enforceable rights:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete records.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your data when retention is no longer justified.
• Right to Restrict Processing: Request suspension of certain processing actions.
• Right to Data Portability: Obtain your personal data in a structured, machine-readable format.
• Right to Object: Object to processing carried out based on legitimate interests or direct marketing.

9. Cookies & Local Storage

Our platform uses essential session tokens and technical cookies necessary to sustain user authentication and preserve layout preferences. You can configure your browser to reject cookies, though certain interactive dashboards may not function as intended.

10. Contacting the Data Protection Officer

To exercise your statutory rights or raise questions regarding our data handling procedures, you may reach our Data Protection Team at [email protected]. If you believe your data has been handled unlawfully, you also hold the right to lodge a formal complaint with the UK Information Commissioner's Office (ICO).